Q: The faucet motor is making noise, but no water is coming out. Is it broken?
A: No, it's likely just an air lock! This is common with new pumps. Please follow these steps:
1. Turn off the faucet.
2. Lift the faucet unit out of the water and shake it gently to release trapped air bubbles.
3. Reinsert it into the water and turn it on. Repeat if necessary until the water flows smoothly.

Q: Can I use warm water?
A: Yes! We recommend using lukewarm water (approx. 35°C) especially in winter. This keeps little hands warm and comfortable during play. Please do not use boiling water.

Q: Does it need to be connected to a real water pipe?
A: Not at all. It features an automatic water cycling system. You just fill the basin base with water, and the faucet pumps it up and recycles it. No waste, no mess!

Q: How do I maintain the toy?
A: To extend the battery life and prevent mold:
1. Remove the faucet from the sink when not in use.
2. Empty the water and let all parts air dry completely.
3. Remove batteries if storing for a long period.

Q: Is it suitable for a 2-year-old?
A: The manufacturer recommendation is 3+ years due to small parts (play food/cutlery) which could pose a choking hazard. However, 2-year-olds often love the water play aspect under strict adult supervision.

⭐⭐⭐⭐⭐ Keeps him busy for hours

"My 3-year-old is obsessed with water. This sink is a lifesaver. He washes the dishes over and over again. I love that it recycles the water so we don't waste any."

— Emma W. (United Kingdom)

⭐⭐⭐⭐⭐ Great quality faucet

"I was worried the pump would break, but it's still going strong after 3 months. Just make sure to use good batteries. The fishing game is a nice bonus."

— Lukas M. (Germany)

⭐⭐⭐⭐⭐ Perfect for winter too

"We put warm water in it and let my daughter play in the kitchen while I cook dinner. It's safe, doesn't leak, and keeps her entertained. Highly recommend."

— Sophie B. (France)