After-Sales Guarantee

After-Sales Guarantee

We are committed to providing a safe and satisfying shopping experience for every customer.

🔄 30-Day Return & Refund Guarantee

If you are not satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

📦 Damaged or Wrong Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
We will offer a free replacement or full refund after verification.

💰 Refund Process

• Refunds are issued to the original payment method

• Processing time: 3–7 business days after approval

• Bank processing time may vary

🕒 Customer Support

Our support team responds to all inquiries within 24 hours on business days.

📧 Contact us at: support@mercyphy.com